TERMS AND CONDITIONS
GOVERNING Feltworld - CreativeArts
These terms and conditions form the basis on which you can visit us and our website. Please read them carefully as they contain important information.
This section covers cancellation and refund policy - please read.
Cancellation Policy of Feltworld
By paying Feltworld it is your sole responsibility to read-
- If you cancel with FOUR weeks notice - full refund less £5 administration fee
- If you cancel with THREE weeks notice - 75% refund less £5 administration fee
- If you cancel with TWO weeks notice - 50% refund less £5 administration fee
- If you cancel within 1 week of the workshop - No refund. You have the right to send someone in your place but please keep in mind that there would be no refund on a theatre ticket at such short notice!
- A change of date is at the sole discretion of Feltworld
General terms and conditions
This site is owned and operated by Feltworld-CreativeArts. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at mail@feltworld.co.uk
1. The contract between us
We must receive payment of the whole of the price for the workshop/course before your order can be accepted. Payment of the price for the services represents an offer on your part to purchase the services, which will be accepted by us in receipt of PayPal or Bank Transfer payment, at this point it is a legally binding contract created between us.
2. Acknowledgement of your order
To enable us to process your order, you will need to provide us with your e-mail address.
3. Ownership of rights
All rights, including copyright, in this website are owned by or licensed to Feltworld -Barbara Meek
Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.
4. Accuracy of content
We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all services have been described accurately.
5. Payment terms
We will take payment upon receipt of your order via PayPal ,BACS or Cheque. If it is not possible to obtain full payment for the services from you, then we can refuse to process your order and/or suspend any further services. This does not affect any other rights we may have. The payments are for the booking of workshops/courses/gift vouchers by paying for a particular course date you agree to the following:
5.1 The purchase of Gift Vouchers- Redeem within 6 months of purchase date. No refund policy.
Name of recipient required on booking or on the change of recipient. Must be used by the use by date.
6. Cancellation Policy of Feltworld
By paying Feltworld it is your sole responsibility to read-
- If you cancel with FOUR weeks notice - full refund less £5 administration fee
- If you cancel with THREE weeks notice - 75% refund less £5 administration fee
- If you cancel with TWO weeks notice - 50% refund less £5 administration fee
- If you cancel within 1 week of the workshop - No refund. You have the right to send someone in your place but please keep in mind that there would be no refund on a theatre ticket at such short notice!
6.1 Cancellation by us
We reserve the right not to process your order if one or more of the services you ordered was listed at an incorrect price due to a typographical error.
If we do not process your order for the above reasons, we will notify you by e-mail and will re-credit to your account any sum deducted by us within 14 days.
6.2 Liability
We are only responsible for losses that are a natural, foreseeable consequence of our breach of these terms and conditions. We do not accept liability if we are prevented or delayed from complying with our obligations set out in these terms and conditions by anything you (or anyone acting with your express or implied authority) does or fails to do, or is due to events which are beyond our reasonable control.
Furthermore, we do not accept liability for any losses related to any business of yours including but not limited to: lost data, lost profits, lost revenues or business interruption.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
7. Notices
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing or sent via email and all notices from us to you will be displayed on our website from time to time.
8. Changes to legal notices
We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.
9. Law, Jurisdiction and Language
This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
10. Invalidity
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
11. Privacy
You acknowledge and agree to be bound by the terms of our privacy policy as stated on the web site.
12. Third party rights
Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.
Thank you
Regards Barbara Meek - Updated: March 2024